FAQ

1. What's your return policy?

Instead of returning items, you can contact us for a full refund. Why? returns run counter to our emphasis on sustainability: every return has a carbon footprint. So just tell us what went wrong, send along a pic, and we'll give you your money back in full. Then, if possible, you can donate your product to a local charity or recycle it.

 

2. How do I contact you guys?

info@itsthemode.com

 

3. Where can I find y'all on social media?

Instagram @itsthemode

Facebook @itsyourmode

 

4. When will I receive my product?

Please allow up to 3-4 weeks for your product to arrive with free shipping!